Shipping + Returns
 

 
 

Shipping Information
 

Items are shipped via USPS within the United States and internationally.

Tracking information is provided for orders via email confirmation.

Most items will ship within several days of ordering, but certain items like those which are 3D printed, as well as some cast metal pieces may take 1-2 weeks longer to prepare. 

 

 

 

 

Returns & Exchanges
 

If you receive an item damaged, let us know within 3 days of delivery and we'll be gladly issue a full refund (including delivery charges) or send a replacement. You'll just need to send us the damaged item within 30 days of your initial purchase. 

If, after receiving an item, you'd like to return it, you can do so within 15 days of initial delivery for a full refund (excluding delivery charges) or exchange if you prefer. The item should be undamaged and in salable condition. 

The initial deposit is non-refundable for custom orders, though a partial refund will be issued if the item is returned within 15 days. 

You can send your returns to:

Shea Bartel
229 22nd St. Apt. 1
Brooklyn, NY
11232